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Privacy Policy

Last updated: 07/26/2023

This Privacy Policy describes how Tiki Custom Rods and Repair, a fictitious name of A & J Consulting Inc. ("Tiki Custom Rods," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit or make a purchase from www.tikicustomrods.com (the "Site") or otherwise interact with us.

Tiki Custom Rods and Repair
A & J Consulting Inc.
1320 Cape Coral Pkwy. E.
Cape Coral, FL 33904
Email: tikicustomrods@gmail.com

1) Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Site.

Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information (processed securely by third-party payment processors)
  • Order history and customer communications

Information Automatically Collected

  • IP address
  • Browser type and device information
  • Pages viewed and interactions with the Site
  • Referring URLs and advertising interactions

2) How We Use Your Information

Your information may be used to:

  • Process, fulfill, and ship orders
  • Communicate with you about orders, services, or inquiries
  • Provide customer support
  • Send marketing and promotional communications
  • Improve our website, products, and services
  • Detect and prevent fraud or misuse
  • Comply with legal and regulatory obligations

3) Marketing Communications

By providing your contact information, you consent to receive marketing communications from us by email or other permitted methods. You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

4) Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to operate our Site, analyze performance, and deliver relevant advertising.

These technologies help us understand how visitors use the Site and may be used for remarketing and advertising purposes. You can control or disable cookies through your browser settings, though some Site features may not function properly.

5) Third-Party Services

We use trusted third-party service providers to operate our business, including but not limited to:

  • Shopify (ecommerce platform)
  • HubSpot (customer relationship management)
  • Mailchimp (email marketing)
  • Google Analytics and Google Ads
  • Meta/Facebook Pixel
  • Payment processors and shipping carriers

These third parties may collect, use, and process information in accordance with their own privacy policies.

6) Data Sharing

We do not sell, rent, or trade your personal information.

We may share personal information with service providers who need the information to perform services on our behalf, or when required by law.

7) Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8) Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9) Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10) Your Rights

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. Requests may be submitted by contacting us using the information below.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

12) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at tikicustomrods@gmail.com.